Job Title:

Customer Advisor (Order Support)

Job Description

We are seeking a detail-oriented and customer-focused individual to join our team as an Order Support Coordinator. In this role, you will manage order-related tasks through our internal system, handle outbound calls to update or assist customers, and coordinate with internal teams via email to resolve order-related issues. This position requires strong communication skills in both Thai and English and a proactive, solution-oriented mindset.Responsibilities: Manage order processing and related tasks via the internal systemConduct outbound calls to customers to provide updates or resolve issuesCommunicate effectively via email with internal teams and customers regarding orders   

Preferred Qualification: Strong logical and critical thinking skillsHigh attention to detailFluent spoken English for communicating with international customer

Required Qualification: Thai nationalHighschool diplomaFluency in both Thai and English (CEFR B2 above) is required, including reading, writing, and speaking skills.Work Location: Onsite - Bangna Bhiraj Tower Working Shift & Day:  Shift pattern and day will be provided in advance Shift starting time from 06:00 to 12:00  1 month training  Work day can be any 5 days of the week, weekly off can be any 2 consecutives day of the week (there could be occasions where weekly off is split) BenefitsMonthly KPI & Attendance incentives Medical/Accident Insurance 

Location:

THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706

Language Requirements:

Time Type:

Full time

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