We are seeking a talented individual to join our Credit Control Unit at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Credit Control Analyst

Credit Control Unit (CCU)

Monitor and manage accounts receivable, including reviewing invoices, tracking payments, and maintaining accurate records.

Assess creditworthiness and analyze risk for new and existing clients, establishing appropriate credit limits.

Collect overdue payments through proactive communication, negotiation, and, if necessary, engaging legal or collection agencies.

We will count on you to:

Performing reconciliation of premiums, claims, commissions and fees, including tracking and resolving reconciliation discrepancies & monitoring status of queries with internal and external contacts.

Review and prepare insurer /customer statement reconciliation while following-up to clear un-identified/un-reconciled items

Track, monitor and resolving collection and payment specific queries while referring to the appropriate stakeholders (Finance, Ops, Brokers, Management) for query resolution.

Investigate, discuss and resolve customer accounts/ Insurers/ Reinsurers issues and attend to queries raised by Country Finance, Broker or Underwriters related to outstanding collections.

Preparing, distributing and/or presenting monthly or bi-monthly reports, including but not limited to DROs / Bad Debts reports including generating, reviewing and issuing account receivable and account payable statements.

Assisting Team Leader / Line Manager to provide recommendations tied to analysis and assessment of credit risk and other ad hoc tasks/assignments

Adhere to audit sampling guidelines / SOX and policies & procedures as per organization’s standards and laid out SOPs

To ensure timely delivery based on the agreed standard and productivity in order to meet SLA and Metrics on Accuracy, Productivity and TAT per agreed standards with internal/external stakeholders to ensure the smooth and efficient deliveries

What you need to have:

A Bachelor’s degree in any field

Proficiency with Microsoft Office applications especially in Excel

Experienced in 2-5 years experience in Credit Control/ Credit Collections

What makes you stand out:

Experience supporting shared service operations

Previous working experience in Insurance / Reinsurance

Ability to systematically manage and retrieve data

Strong analytical skills and detail-oriented to comprehend and summarize appropriate information

Team player, able to work collaboratively with a wide variety of people with diverse viewpoints and background

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.