Consulting Manager, Digital Transformation
Cognizant
**The Company**
Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
**Cognizant Consulting**
At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.
**Role Outline**
As a Consulting Manager at Cognizant, you will play a crucial role in driving digital transformation initiatives for our clients. Your expertise in IT consulting, process improvement, and emerging technologies will be essential in analysing business processes, recommending digital solutions, and executing strategies that enhance organizational efficiency and customer engagement. You will collaborate with stakeholders to ensure smooth technology adoption, provide training and change management support, and contribute to account mining, business development, and thought leadership activities.
**Key Responsibilities:**
+ Analyze Business Processes and Recommend Digital Solutions:
+ Conduct thorough assessments of clients' existing business processes to identify areas for improvement.
+ Utilize data-driven insights to recommend innovative digital solutions that align with clients' strategic goals.
+ Develop detailed process maps and documentation to support the implementation of recommended solutions.
+ Collaborate with cross-functional teams to ensure seamless integration of new technologies into existing workflows.
**Develop and Execute Digital Transformation Strategies:**
+ Assist in the development of comprehensive digital transformation strategies tailored to clients' unique needs.
+ Define clear objectives, milestones, and timelines for each phase of the transformation journey.
+ Support the execution of strategies, ensuring that projects are delivered on time and within budget.
+ Monitor progress and adjust strategies as needed to address emerging challenges and opportunities.
**Implement Emerging Technologies:**
+ Stay abreast of the latest advancements in AI, cloud computing, and automation tools.
+ Evaluate and select appropriate technologies to address clients' specific business challenges.
+ Lead the implementation of AI-driven solutions, cloud-based platforms, and automation systems.
+ Ensure that technologies are deployed effectively to maximize their impact on business operations.
**Collaborate with Stakeholders:**
+ Engage with key stakeholders, including senior executives, department heads, and IT teams, to gather requirements and align on project goals.
+ Facilitate workshops and meetings to foster collaboration and ensure stakeholder buy-in.
+ Act as a liaison between clients and internal teams to ensure clear communication and smooth project execution.
+ Address any concerns or resistance to change by providing expert guidance and support.
**Provide Training and Change Management Support:**
+ Develop and deliver training programs to educate clients' employees on new technologies and processes.
+ Create comprehensive change management plans to support the adoption of digital solutions.
+ Offer ongoing support and coaching to ensure that employees are confident and proficient in using new tools.
+ Measure the effectiveness of training programs and make improvements as needed.
**Skills:**
+ Strong knowledge of cloud computing, AI, and automation tools.
+ Fluent in Arabic and English, with excellent communication and interpersonal skills.
+ Ability to analyze complex business processes and develop actionable recommendations.
+ Expertise in developing and executing digital transformation strategies.
+ Proficiency in implementing emerging technologies and ensuring their effective adoption.
+ Strong stakeholder management skills, with the ability to engage and influence senior executives.
+ Experience in providing training and change management support.
+ Ability to identify and capitalize on account mining opportunities.
+ Business development acumen, with a track record of securing new projects and contracts.
+ Thought leadership capabilities, with a passion for sharing insights and driving innovation.
**Personal Attributes:**
+ Strategic thinker with a proactive approach to problem-solving.
+ Strong leadership skills, with the ability to inspire and motivate teams.
+ Excellent organizational and time management skills.
+ Adaptable and resilient, with the ability to thrive in a fast-paced environment.
+ Commitment to continuous learning and professional development.
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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