JOB TITLE:                            Client Solutions Consultant

DPARTMENT:                       Client Relationship & Service Management              

LOCATION:                           UK - Staines or Cheadle office (Hybrid)

REPORTS TO:                       Client Solutions Team Manager

CLOSING DATE:                   27th  May

 

JOB PURPOSE:

Scope, quote & deliver enhancement projects to existing clients. Lead and manage projects to the required solution, maintaining appropriate documentation and always updating key internal & external stakeholders.

 

KEY RESPONSIBILITIES:

 

The role:

Scope and deliver required changes/projects for existing ADP clients (chargeable) Consult with clients on required changes to their products and services, producing requirement documentation (where applicable) Responsible for managing projects and clients through project governance, update system administration always ensuring project completion deadlines are met Implement changes and carry out testing based on the client’s requirements Present project updates, changes and enhancements to key stakeholders throughout the lifecycle of the project Guide clients with best practices and process to enhance their experience of ADP products Carry out client visits as required Look for opportunities for additional services and project types which Client Solutions can offer Work with internal stakeholders in alignment with our UK Service focus areas

The job holder will frequently be required to travel to client locations throughout the UK.

 

You?

Experience of working with iHCM payroll including good working knowledge of payroll legislation Proven ability to maintain focus and work effectively with multiple demands Ability to work as part of a team to accomplish tasks and support colleagues Strong client relationship building skills Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards Ability to demonstrate learning agility and critical thinking skills Excellent analytical and time management skills Excellent communication skills both verbal and written  Must be proficient using Microsoft Office Full driving licence and access to a car for travel

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