MexicoCy,CD-Plaza Polanco, MEX
2 days ago
CDMX Customer Service Representative
**Job Summary** The Senior Process Executive - B&L will play a crucial role in monitoring and analyzing print and internet media utilizing advanced data analytics to drive insights. With a hybrid work model and rotational shifts this position requires expertise in MS Excel and a strong understanding of media monitoring. The candidate will contribute to optimizing processes and enhancing the companys media strategies. **Responsibilities** + Monitor print and internet media to gather relevant data and insights. + Analyze media content using data analytics tools to identify trends and patterns. + Utilize MS Excel to organize and interpret complex data sets efficiently. + Collaborate with team members to develop comprehensive media reports. + Provide actionable insights to improve media strategies and campaigns. + Ensure timely and accurate delivery of media monitoring reports. + Communicate findings effectively to stakeholders in English. + Adapt to rotational shifts to ensure continuous media monitoring coverage. + Support the team in optimizing media monitoring processes. + Contribute to the development of innovative media monitoring solutions. + Maintain up-to-date knowledge of industry trends and best practices. + Assist in training new team members on media monitoring techniques. + Enhance the companys media presence through data-driven strategies. **Qualifications** + Demonstrate proficiency in MS Excel for data analysis and reporting. + Exhibit strong analytical skills with experience in data analytics. + Possess expertise in print and internet media monitoring. + Show proficiency in English for effective communication. + Have a background in internet media including display and video. + Display the ability to work in a hybrid model with rotational shifts. + Bring a minimum of 2 years of relevant experience in media monitoring. Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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