Unilever IC is hiring for CD Capability Manager!

Function: Customer Development 

Work Level:  WL1 

Reports to: CD Excellence Lead 

Location:  Head Office, Karachi 

Terms & Conditions: Local Conditions Apply 

ABOUT ICE-CREAM: Life Tastes better with Ice Cream 

We spark moments of happiness for people and within the communities where we operate. As ice cream makers we are serious about happiness. With warm hearts, we create the coolest products, and we supply them to our consumers. As the largest ice cream company in the world, we have over 100 years of experience in delivering smiles, and we plan to continue this for many more years to come. If you are in the current Unilever Ice Cream business or considering working for the newly separated Ice Cream business, you will work for the Global leading Ice Cream player in a growing category where we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. 

JOB PURPOSE 

The Capability Manager is responsible for developing and implementing strategies to enhance the skills, knowledge, and performance of the sales team. This role involves identifying training needs, designing and delivering training programs, and evaluating their effectiveness to ensure continuous improvement. The Sales Capability Manager collaborates with sales leadership to align capability development initiatives with business goals, driving sales excellence and achieving revenue targets. Additionally, this role involves leveraging data and insights to optimize sales processes and tools, fostering a culture of learning and development within the CD organization. 

WHAT WILL YOUR MAIN RESPONSIBILITES BE 

Actively involve the field team in learning initiatives to foster a culture of continuous improvement. 

Conduct capability needs assessments and skill profiling, along with comprehensive training needs analysis. 

Design and develop training modules to bridge capability and skill/behaviour gaps. 

Conduct evaluations of training modules to identify areas for improvement. 

Assess the impact of training initiatives and the transfer of learning to on-the-job performance. 

Collaborate with customers (distributors) to partner on learning programs. 

Create training content, including presentations, booklets, and trainer’s guides (both online and offline). 

WHAT YOU WILL NEED TO SUCCEED 

Experiences & Qualifications 

Bachelor’s Degree 

1-2 years of relevant sales experience in FMCG/Snacking industry is preferred 

1-2 years of capability/training experience 

Skills:  

Exciting passion for learning and capability development  

Thinks transformatively & influence people around to accept difficult changes  

Critical Unilever Behaviors: 

Consumer & Customer Love:  Delight our consumers and partner our customers better than anyone else 

Passion for Winning: Hungry to win together, prioritise ruthlessly and own the outcome 

Purposeful Impact: Care deeply about delivering positive impact for business, people and planet 

Agility: Curious, courageous and adaptable to change 

Personal Mastery: Bring your best, whatever the challenge 

Talent Catalyst:  Inspires people to grow, with support and honesty  

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.