Join Our Growing Team as a Call Center Manager
At Luxury Bath of Texoma, we're revolutionizing the bath remodeling industry with stylish, cost-effective, and low-maintenance solutions. Our mission is simple: provide high-quality bath improvements to homeowners, commercial clients, and those with accessibility needs. With a reputation for excellence in acrylic bath and shower products, we’ve become the fastest-growing brand in the industry, and we're looking for a dynamic Call Center Manager to lead our Wichita Falls, TX office.

Why Luxury Bath of Texoma?
As America’s #1 growing acrylic bath company, we take pride in our quality products and exceptional customer service. We’re seeking an experienced Call Center Manager to oversee our customer support team and help us continue our growth.

What We're Looking For:

3-5 years of Call Center Management experienceStrong computer and communication skillsProven leadership ability with a focus on team successExceptional time management, organizational, and problem-solving skillsAbility to handle high-pressure situations and resolve customer issues

Key Responsibilities:

Lead, train, and manage a team of Call Center RepresentativesSchedule and confirm appointments for customersManage inbound and outbound calls, providing top-notch customer serviceHandle employee schedules and performance goalsAchieve weekly and monthly sales targetsEnsure the delivery of excellent customer support at all times

Why Work With Us?

Competitive pay based on experienceA positive, team-oriented work environmentBe a key player in a trusted, top-rated brand

If you're a dedicated and driven Call Center Manager looking to make an impact with a growing, respected company, we want to hear from you!