Job Title:

Associate Director, Product Management

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.


The Product Manager I is reponisble for overseeing and manages the product development function and processes for a specific line of business. This includes AI and GenAI products and services. The Product Manager I will identify customer needs and business objectives, articulate the vision and success criteria, and rally team members to turn that vision into reality.

Work Type: Hybrid (70% Work from Home)

Job Location: Gurgaon

Experience: Minimum 13 - 18 Years

Essential Functions/Core Responsibilities:

Gathering input from a variety of internal stakeholders, external resources

Play the role of product owner in an agile development process working daily with user experience designers, visual designers, and software engineers to make strategic and tactical decisions about product functionality, balancing appropriate tradeoffs between business goals, user goals, scalability/maintainability, time-to-market, and process efficiency

Work with platform vendors development vendor to provide technical management own the delivery of platform and services

Proposing and managing demand for application work

Defining and managing project and enhancement pool budgets

Providing VIP support in conjunction

Capturing business and functional requirements and writing clear specifications to communicate them to the development teams

Managing projects through all of their phases

Serve as primary contact to the business for systems

Leverage deep understanding of AI/GenAI technologies and market trends to identify customer pain points and opportunities, translating them into actionable product features and enhancements that drive value and differentiation.

Create and maintain a prioritized product roadmap, balancing innovation, customer needs, and business objectives, while collaborating with cross-functional teams to deliver cutting-edge AI solutions.

Develop and articulate a clear, compelling product vision and strategy for AI and GenAI-driven products, aligning with the company’s long-term goals and market opportunities.

Candidate Profile:

Experience required as Product Manager or Product Owner

Experience required in GEN AI Product development.

Certified in PMP, ITILV3, CPIM or MSCE

Ability to apply platform support and troubleshooting methodologies

Prior experience in product management or business analysis roles

Experience with continuous integration and automated deployment practices

Strong communication skills, both written and verbal.

Proficient in Microsoft Office.

Ability to multi-task, prioritize, and meet timelines on deliverables.

Location:

IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D

Language Requirements:

Time Type:

Full time2025-04-15

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