New York, NY, 10176, USA
1 day ago
Associate Director, Business Management
**Company description** Heartbeat is a full-service agency for healthcare Challenger Brands. Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me-too” product into “yes-please.” The agency is known for serving up distinctive strategies and differentiating approaches, ensuring clients’ market positions are uniquely owned. Heartbeat designs their organization around a 100% integration model, housing media, strategy, med comms, creative, technology, and even point of care/population health under the same roof for the tightest, most integrated campaigns possible. They price work based on outcomes, not outputs. Their innovative model delivers not only alignment, but powerful orchestration, greater efficiency, and maximum impact for every dollar spent—all the necessary elements for Challengers to triumph. That’s the philosophy, here’s the creds: 250+ employees between NYC & LA; 6 agency leaders with decades of tenure; a pile of awards from the likes of the Mannys, MM&M Awards, OMMAs, and Clios; an industry-leading commitment to diversity and inclusion (with a Med Ad News D&I Champion nod to match); and a President who dared to be quoted as saying, “We celebrate people who stand up and say, ‘You know what? This is dumb.' Damn straight. **Overview** The Associate Director, Business Management, serves as a strategic financial partner within the agency, translating complex client financial data into actionable insights for cross-functional teams, including Client Services, Production, Finance, and Creative. This role requires a deep understanding of client scopes and their financial implications, ensuring effective oversight and reporting of client finances. Supported by a Financial Analyst, the Associate Director acts as the financial strategist and reporter for departmental leads. **Responsibilities** Financial Management + Act as the primary client-facing contact for all financial matters, including budget management, reporting, accruals, invoicing, and ad hoc requests. + Provide clear and reliable analyses of each client's financial status, goals, and strategic needs. + Develop accurate long-term financial plans and forecasts, ensuring alignment with client trends and internal targets. + Maintain financial control over all client work, including estimates, job tracking, fees, billing, and expense monitoring across agency teams. + Deliver regular budget status reports to both client and internal stakeholders, assessing trends and ensuring timely communication. + Review and ensure the accuracy of statement of work documentation, confirming scope documentation is in place for all projects. + Track and report on account investments, collaborating with teams to mitigate future investments. + Communicate staffing forecasts and allocations clearly, aligning them with revenue phasing. Team Leadership + Collaborate with department leads to identify and manage resource needs, both internal and external, across agency teams. + Work closely with department leads to discuss and plan monthly staffing forecasts. + Identify and resolve personnel and account conflicts with practical solutions. + Partner with the Lead Producer in managing contracts related to clients, vendors, and inter-company matters. + Promote and contribute to the agency's culture and work environment. + Demonstrate a strong, professional work ethic. **Qualifications** + Bachelor's degree in Finance, Business Administration, or a related field + Minimum of 5–7 years of experience in project and/or financial management within a client-facing role, preferably in an agency setting. + Proficiency in financial forecasting, budgeting, and reporting. + Strong analytical and strategic thinking skills. + Excellent communication and interpersonal abilities. + Proven leadership experience with cross-functional teams. **Additional information** Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines. Compensation Range: $95,950 - $150,995 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 6/17/2025.
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