Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Job Description Summary:

The AR Analyst is responsible for interacting internally and externally to resolve outstanding issues relating to accounts receivable, inclusive of Credit, Collections, Invoicing, Cash Application, Dispute Resolution and Customer Order Release.

The Sr. AR Analyst is required to: (a) contact external customers on delinquent A/R balances; (b) monitor receivables daily; (c) resolve remittance exceptions; (d) review explanations for customer payment differences; (e) work with division sales and contract personnel and (f) verify AR reporting and provide commentary; (g) work with our Genpact collections team to assist in prioritizations, train, coach, and handle escalations. 

Job Description:

1.  Perform accounts receivable functions within the defined process standards.

Manage accounts receivable utilizing multiple systems

Review and investigate customer receipt variances

Communicate with internal and external parties regarding accounts receivable questions, error correction and discrepancy resolution

Identify Root Cause for customer deductions and variances

Review monthly performance reports

Provide internal and external audit support as required

Maintain policies and procedures for the AR processes in accordance with GPM guidance.

2.  Perform and coordinate the Accounts Receivable activities for shared services

Assist the AR Lead and Supervisor in performing, facilitating, and reviewing day to day AR activity within the center

Assure processing is performed within standards and allows for the achievement of targeted aging metrics

Continuously improve process design focusing on simplification, standardization, quality improvement and cost minimization

Contribute to process improvement reviews

Evaluate best practices with global peers and develop improvement suggestions.

3.  Assist the AR Lead and Supervisor in developing and reviewing performance results for accounts receivable processes in the region. 

Provide assistance in the implementation of the global standard AR processes, to meet the needs of the shared services stakeholders.

Job Qualifications:

Minimum Experience

3-5 plus years of accounts receivable experience inclusive of all aspects of AR management

Knowledge and understanding of overall Order to Cash processes

Strong ability to interact with internal and external parties at various levels

Attention to detail with a propensity for continuous improvement

SAP ERP experience a plus

Strong Excel skills are preferred

Additional Qualifications

4-year college degree required.

Ability to work in office – not a remote role

The base pay for this position is $66,700.00 – $133,300.00. In specific locations, the pay range may vary from the range posted.