Company Description

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value.  We call it One Sutherland.

Job Description

This position will provide the review of invoices/disbursements and determine if payment can be granted to parents/providers for The Scholarship Programs. This position will provide support for the Purchase Assistance Request Program, to ensure that requests are processed in a timely matter. 

Essential Functions

Reviews the invoices/disbursements to determine what level of approval is needed and determines if the submission can be paid based on the statute provisions.Ensures proper documentation accompanies the invoices/disbursement for audit purposes for both standard invoices/disbursements.Reviews duplicate invoices in the internal processing system, and research to ensure that the invoice was not previously entered.Maintain knowledge of program and handle changes in company policiesAbility to maintain and meet personal and team goals.Ability to process Tier 1 Reimbursements (Instructional Material and Part-time Tutoring)Review peer reimbursements submitted for accuracy.

QualificationsMinimum of 4 CXC/GCE subjects inclusive of English Language and a Numeric Subject ( Mathematics or Principles of Accounts)Understanding of Accounts Payables.Must have a valid (not expired) government issued ID, TRN and NIS card.Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public Holidays).Must be able to train and / or work onsite.Good systematic problem solving ability , using sound business judgment, and following through on commitments to customers.The ability to quickly and accurately identify and assess individual customer needs and take appropriate action steps to satisfy those needs.Excellent attention to detail.Ability to effectively organize, prioritize, multi-task and manage time.Multi-tasking skills, showcased through conversing while navigating our systems the use of several applications simultaneously; experience working with CRM applications preferred.Good Typing Skills – Minimum 35 wpm with minimum 80% accuracy.High level of integrityMust be able to pass a criminal background check and drug test as needed.

Additional Information

Our employees enjoy:

Competitive compensation packages inclusive of base pay, incentives, over-time and shift differentials for certain shifts.Annual merit increase based on performance.Paid Training whether onsite or in work at home.Discounts for several corporate and retail partners for services and products once Sutherland ID is presented.Excellent training and supervisory support - to help you feel comfortable servicing our customers.Competitive Salary with attractive and attainable PBI structure.Paid vacation and sick leave annually.Exceptional Health and Life Insurance PlanLunch benefits and subsidy.Onsite lunch concessionaire at reduced rates.Transportation/ Shuttle Services - Free transportation home for shifts that end after 9:00 pm and pick-ups for shifts that begin before 6amFree On-site medical suite with nurse and medical doctor.Daily Refuel Plan - Robust and dynamic schedule of activities to keep employees energized both at home and in the office.Paid referral programCareer development & growth opportunities for advancement.Excellent Reward and recognition programs.

As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland.  During the recruitment process, your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business.